I’ve been using the pods for awhile, love them and needed to buy more so I got the tub of pods and added the free bottle of liquid Liquified (awesome!!!). When my shipment arrived, the bottle was missing one of the caps which could get messy going down the road! I reached out to Wil at the Liquified Support Team and was very impressed with both the speed and professionalism with which I was treated. I was a Unique user before I tried Liquified but with the product performance and support Liquified can’t be beat! Thanks!